STANDARD TRACKED BY 9PM
A tracking number is provided when your item is despatched to enable you to track your order. To find out more, visit track my order.
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For Next Day Delivery
Order Up To:
Monday - Friday: 5.45pm*
Saturday: 3pm†
*Selected bouquets only available up to 3.30pm.
†Saturday 'next day' orders are for Monday delivery.
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Delivery Times:
7am - 9pm Monday to Saturday
Around 90% of orders are delivered by 5pm.
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Notifications:
Day Before Delivery
An Email from Yodel early morning confirming your order has been dispatched.
Day Of Delivery
Email from Yodel with to say your order is out for delivery.
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Delivery Restrictions:
No deliveries on Sundays
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What Happens If No-one Is In?:
In the event no one is home to receive your order, a driver will always look to leave the order with a neighbour or in a safe place, unless another instruction has been specified.
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What Happens If The Order Can't Be Delivered?:
Over 99% of orders are typically attempted on time
If there are any issues regarding the delivery of your order, one of our friendly agents will call you immediately to discuss this and how we can help you resolve this issue.
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PREMIUM TRACKED BY 9PM
A tracking number is provided when your item is despatched to enable you to track your order. To find out more, visit track my order.
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For Next Day Delivery
Order Up To:
Monday - Friday: 5.45pm*
Sunday: 3:30pm†
*Selected bouquets only available up to 4:00pm.
† Selected bouquets only available up to 11:30am.
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Delivery Times:
7am - 9pm Monday to Saturday. Around 90% of orders are delivered by 5pm
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Notifications:
Day Before Delivery
An Email & SMS from Yodel confirming your order has been dispatched.
Day Of Delivery
An Email & SMS from Yodel early morning confirming your order is out for delivery, plus notification of your 2 hour delivery window.
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Delivery Restrictions:
Delivery is not available on Sundays.
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What Happens If No-one Is In?:
With this delivery option, you can also specify delivery instructions with Yodel whilst the order is out for delivery, including: Leave in Safe Place, Leave with Neighbour, or Change Address.
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What Happens If The Order Can't Be Delivered?:
Over 99% of orders are typically attempted on time. If there are any issues regarding the delivery of your order, please contact us.
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We deliver our bouquets, plants, wines, and gifts to most of the UK. Unfortunately we cannot deliver to the Isle of Man, Channel Islands, the Isles Of Scilly, and some areas of Scotland. If we can't deliver to your selected address, the website will advise you of available options. Unfortunately, due to the fresh nature of our products, lengthy periods of time spent in transit can cause the quality of our products to deteriorate. As a result, there are restrictions on the following postcodes for all of our delivery methods. We are unable to deliver to: ZE1-3, PA20, PA34, PA38, PA41-49, PA60-78, PA80, HS1-8, HS9, PH17, PH19-20, PH42-44, IV21-27, IV40, IV41-49, IV51, IV52-54, IV55-56, KW15-17, KA27-28, FK18-19, Rpublic of Ireland, TR21-25, AB51, AB15.
Hospitals
We always recommend that you check with the hospital before sending a gift. This is because some hospitals or hospital wards do not accept deliveries of fresh flowers. For this reason, we're unable to offer compensation if the hospital refuses delivery. If the hospital does accept flower deliveries, then our courier driver will normally deliver the order to reception.
Hotels
We would also recommend that you check with the hotel before sending a gift. Larger hotels may not accept customer deliveries given the longer time it would take to find the recipient. Our courier driver will deliver the order to reception, and from there it's the responsibility of the person who accepts the order to ensure the gift is delivered to the recipient in the correct room..
Other Business Addresses
Our couriers can deliver to business addresses. Please bear in mind the opening times of certain offices. Although most deliveries are made before 5pm, the parcel could be turned away should the office/business establishment be closed on arrival.
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